If you launch a survey using SurveyMethods’ Custom URL feature, you can now filter survey results based on the URL (survey link) that the respondent used to access the survey. This gives you another way to bifurcate survey respondents (read more about Custom Fields here), meaning you can use different links for different groups of […]
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Custom Survey Link (Custom URL) – Create Your Own Link or Host the Survey on Your Domain
Professional and Enterprise users can now host the survey on their own domain and / or create a custom survey link (on the SurveyMethods domain or their own domain). The default survey URL (website address) looks something like this: All surveys would start with app.surveymethods.com/EndUser.aspx? and then would have a unique survey identifier that corresponds […]
White-Label Survey (Remove SurveyMethods Branding)
To hide SurveyMethods branding from all surveys in your account, first log in to your SurveyMethods account and then navigate to My Account by hovering over the icon at the top right and choosing My Account. Click on the White Labeling tab and then look for the section called “Brand Settings”. Check the box next […]
View Email Delivery Status
SurveyMethods allows you to see the status of your survey emails so you can identify any invalid email addresses or surveys that were not deliverable. You can find the survey launch and response statistics on the manage survey menu as well as on the analyze survey menu. To reach these, you can click on the […]
Send a Copy of Survey to Respondents
SurveyMethods allows you to automatically send a copy of survey responses to respondents when they complete your survey. To enable this feature, first navigate to the Survey Settings for the survey you want to enable this feature on: Under Communication Options, click on Send Copy of Survey Response to Respondents: At the top of the […]
How to set up an SMTP Gmail account to allow full Google authorization
Check the following settings while setting up a Gmail sender account via SMTP to avoid connectivity issues and allow full Google authorization: Setting 1: Turn Less secure app access On In your Google account settings, turn the Less secure app access On. Note that this setting is not available for accounts with enabled 2-Step Verification: such accounts […]
Allow or Require Users to Upload a File
SurveyMethods users can use the new File Upload question type to allow or require users to upload a file as part of their survey response. This question type can be used for a wide variety of purposes, such as having applicants upload their resume/CV or students upload an assignment. Adding a File Upload Question to […]
View or Export Open-Ended Responses (e.g. Comments)
If your survey has open-ended questions, such as one-line comment bars, comment boxes, or “if other, please specify”, you may want to view all of those in one place or export them to PDF or Word to distribute. There are several different ways to do this, depending on the report you wish to use: See […]
Display a (Text) Message in Your Survey
SurveyMethods allows you to choose from over 20 different question types for your survey. Sometimes you simply want to insert text in your survey, such as to provide instructions or additional information to respondents. To do so, you can use the Message Display question type. From the survey design interface, click Insert New Question where […]
Add an Image or Photo to Your Survey
SurveyMethods allows you to choose from over 20 different question types for your survey. The Image question type makes it easy for you to embed an image into your survey so you can provide information to respondents or get feedback on the image. You can insert an image by using the Image question type when […]