Survey Welcome Greeting

SurveyMethods allows you to display a custom welcome greeting when a respondent visits your survey. The same greeting is displayed whether the survey is accessed through the web URL or the survey link in the launch email; however, if you use an advanced email list with custom fields you can choose to insert the custom […]

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Survey Invitation Email

When you distribute your survey by email, the email received by respondents will contain a unique URL to access the survey. You can customize the invitation email in two places in the application: From the survey settings menu (on the My Survey page, click the settings icon for the survey you want to customize – […]

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Publish Survey Results Online

With SurveyMethods, you can share your real-time survey results online. You can share your survey results with coworkers, customers, clients, stakeholders, or anyone else you wish to share them with. You can choose whether to share the results summary report only or the summary and the individual results reports, or you can share any of […]

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Web Launch: Single Take Per Unique Value

The Web Launch: Single Take Per Unique Value setting restricts the survey to only one response per unique Custom Field 1 value. This feature is useful for integrating surveys into a 3rd party environment where only one response is allowed for a certain unique value (such as help desk Ticket ID, CRM event ID, etc). […]

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Allow Single/Multiple Responses and Activate Save & Resume

With SurveyMethods, you can choose whether your respondents can respond to your survey once or more than once, as well as control whether they can save a custom URL to resume their survey later. Allow Single/Multiple Responses When you launch your survey, regardless of whether you choose email launch or web URL launch, you will […]

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Navigation and Numbering Properties

The Navigation and Numbering Properties menu enables you to manage various navigation and numbering properties in your survey: Show/hide progress indicator and page numbers Show/hide “Previous” button Show/hide survey title Show/hide page titles Show/hide page numbers Show/hide question numbers The navigation and numbering menu can be found in the Survey Settings menu. You can access […]

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Optimize Survey for Mobile Devices

If you choose to enable the setting “Optimize Survey for Mobile Devices” (available on the Survey Settings page), the presentation style chosen for your survey will be substituted on mobile devices and tablets with a lightweight, mobile-optimized style. This setting will not alter the survey’s appearance on computers. Sample Preview

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Anonymous Surveys

SurveyMethods enables you to create and launch anonymous surveys to guarantee privacy to your respondents, resulting in more candid and useful responses. When you create a survey and make it anonymous, the setting is permanent for that survey and cannot be changed. When a respondent clicks on the survey link for an anonymous survey launched […]

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Add Instructions to Your Survey Questions

You can create special instructions for any question in your survey, which are displayed when respondents click on the help icon while taking the survey. To add your instructions, click on the Instructions tab at the bottom of the full question edit screen. Then check the box to enable instruction text and enter your instructions […]

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Points Questions

Points-based questions allow you to assign point values to one or more of the answer choices. You can then use those point values to “score” a response or use them in your analysis. When Can You Use Point-Based Questions? Online tests: If you are a training company or a trainer, you can create online tests […]

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