When you export your data to Excel, you can export the actual data or you can choose to export your data as numerical values. When you choose the Export Numerical Data option, the system converts answer options to numerical values. This concept is best explained with an example. Our sample survey contained this question: Exporting […]
Note: This is a legacy feature that is no longer updated with the latest SurveyMethods features. Email remote activation has been replaced by remote launch via API. More information about remote launch by API, including a complete tutorial with screenshots, can be found here. We also integrate with many CRM, ERP and Helpdesk applications through […]
You can toggle the status of your survey between Closed and Live by using the link in the Status column of the My Surveys page: Note that Closed surveys can only be taken Live if they have previously been launched at least once. Any Live survey can be toggled to Closed but you will be […]
If the “From” email address you have entered has its domain name as “surveymethods.com,” your emails will not be prevented from going out. However, if your invitees need to reach out to you by replying to the email, the reply will bounce because it is addressed to a non-existent email address. The domain name is […]
To improve the delivery rates of emails you send out using SurveyMethods and to minimize the chances of them being marked as spam, we automatically substitute the domain name in the “From” email address you enter unless you are using Custom SMTP or enter an email with surveymethods.com as the domain. If you do not […]
The SurveyMethods application terms and conditions can be found at the following link:
SurveyMethods integrates with over 1,000 web applications including Salesforce, MailChimp, Freshdesk, and Gmail using Zapier so you can automate tasks and ensure seamless data flow across multiple applications. These integrations offer an efficient and cost-effective solution to connect SurveyMethods to all your stakeholders across applications. Use these integrations to organize and simplify your business processes. To find […]
You can find complete information on the SurveyMethods API, including links to the SurveyMethods API documentation, by visiting https://surveymethods.com/integrations/api/.