The CVV Code (Card Verification Value), sometimes also referred to as a CSC code (Card Security Code) is a 3-digit number on the back of your credit card, immediately following your credit card number, or a 4-digit code on the front of your credit card (for American Express). The CVV code provides added protection against […]
Articles Tagged: payment
Change Package Type
If you want to change from one account type to another (for example from Advanced to Professional or vice-versa), you can do so from the My Account menu in the application. First log in to your SurveyMethods account and then navigate to My Account by hovering over the icon at the top right and choosing […]
Update Your Payment Method
To manage your payment method, first log in to your SurveyMethods account and then navigate to My Account by hovering over the icon at the top right and choosing My Account. Click on the Billing tab and then click on Change My Credit Card Information & Billing Address. Update the information as needed and click […]
Accepted Payment Methods
SurveyMethods accepts all major debit and credit cards for paid subscriptions (Advanced, Professional and Enterprise accounts). For annual Professional and Enterprise subscriptions we also accept payment by check, wire transfer, or ACH (electronic) transfer. To request an invoice, please contact SurveyMethods support at smsupport@surveymethods.net. To update your credit or debit card on file, visit our […]