SurveyMethods users can use the new File Upload question type to allow or require users to upload a file as part of their survey response. This question type can be used for a wide variety of purposes, such as having applicants upload their resume/CV or students upload an assignment. Adding a File Upload Question to […]
Category: Account Management
Trigger Your Surveys Remotely via Email
Note: This is a legacy feature that is no longer updated with the latest SurveyMethods features. Email remote activation has been replaced by remote launch via API. More information about remote launch by API, including a complete tutorial with screenshots, can be found here. We also integrate with many CRM, ERP and Helpdesk applications through […]
Using SurveyMethods.com as the “From” Email Domain
If the “From” email address you have entered has its domain name as “surveymethods.com,” your emails will not be prevented from going out. However, if your invitees need to reach out to you by replying to the email, the reply will bounce because it is addressed to a non-existent email address. The domain name is […]
SurveyMethods Terms & Conditions
The SurveyMethods application terms and conditions can be found at the following link:
SurveyMethods Cookie Policy
The SurveyMethods Cookie Policy can be found at the following link:
SurveyMethods Privacy Policy
The complete SurveyMethods Privacy Policy can be found at the following link:
CVV/CSC Code Help
The CVV Code (Card Verification Value), sometimes also referred to as a CSC code (Card Security Code) is a 3-digit number on the back of your credit card, immediately following your credit card number, or a 4-digit code on the front of your credit card (for American Express). The CVV code provides added protection against […]
View Invoices and Receipts
Receipts for your SurveyMethods subscription can be found in your SurveyMethods account in the My Account menu. To view or download your receipts, log in to your SurveyMethods account and then navigate to My Account by hovering over the icon at the top right and choosing My Account. Click on the Billing tab and then […]
Change Billing Cycle
SurveyMethods offers two months free on annual accounts, allowing you to save money on your subscription. You can choose between these billing cycles when you sign up for a new account, but if you have an active subscription and want to update your billing cycle, you can do so from the My Account menu in […]
Change Package Type
If you want to change from one account type to another (for example from Advanced to Professional or vice-versa), you can do so from the My Account menu in the application. First log in to your SurveyMethods account and then navigate to My Account by hovering over the icon at the top right and choosing […]