Send a Copy of Survey to Respondents

SurveyMethods allows you to automatically send a copy of survey responses to respondents when they complete your survey. To enable this feature, first navigate to the Survey Settings for the survey you want to enable this feature on: Under Communication Options, click on Send Copy of Survey Response to Respondents: At the top of the […]

Read More

View or Export Open-Ended Responses (e.g. Comments)

If your survey has open-ended questions, such as one-line comment bars, comment boxes, or “if other, please specify”, you may want to view all of those in one place or export them to PDF or Word to distribute. There are several different ways to do this, depending on the report you wish to use: See […]

Read More

Display a (Text) Message in Your Survey

SurveyMethods allows you to choose from over 20 different question types for your survey. Sometimes you simply want to insert text in your survey, such as to provide instructions or additional information to respondents. To do so, you can use the Message Display question type. From the survey design interface, click Insert New Question where […]

Read More

Add an Image or Photo to Your Survey

SurveyMethods allows you to choose from over 20 different question types for your survey. The Image question type makes it easy for you to embed an image into your survey so you can provide information to respondents or get feedback on the image. You can insert an image by using the Image question type when […]

Read More

Customize Survey Button, Instruction, and Help Texts

If you want to customize any of the button, instruction or help texts on your surveys in SurveyMethods, you can do so with SurveyMethods’ Language Packs feature. The built-in language packs allow you to change the language but you can also create custom language packs allowing you to customize the English (or any other language) […]

Read More

Manually Close Survey or Reopen Previously Launched Survey

You can toggle the status of your survey between Closed and Live by using the link in the Status column of the My Surveys page: Note that Closed surveys can only be taken Live if they have previously been launched at least once. Any Live survey can be toggled to Closed but you will be […]

Read More

Sending Reminders for Your Survey

If you’ve launched your survey using email deployment, you can send reminders to respondents who have not responded or partially completed the survey. You can manually send reminders or you can schedule automatic reminders to go out on a certain date and time. We’ll cover both methods below. Sending Manual Reminders To send a manual […]

Read More