SurveyMethods makes it easy to manage your surveys by creating folders to help you stay organized. When you create a new account on SurveyMethods, your account will come with two folders, All Surveys and Default Folder. The All Surveys folder will contain all of your surveys, regardless of whether they are moved to a different […]
Category: Account Management
My Surveys Page
The My Surveys Page is the default page shown after you log in to your SurveyMethods account. You can also reach it from within the application by clicking “Surveys” on the main navigation bar or “My Surveys” on the “Surveys” dropdown. By default this page will show surveys contained in your “Default Folder”. You can […]
Manage Your SurveyMethods Subscription
To manage your subscription, first log in to your SurveyMethods account and then navigate to My Account by hovering over the icon at the top right and choosing My Account. Then click on the Billing tab. To change your subscription type, click on “Change” next to the Package Type. To change your billing cycle (monthly […]
Reset Your SurveyMethods Password
To reset your SurveyMethods password, navigate to the sign in page at https://app.surveymethods.com/login/ and then click the “Forgot Password?” link. You will then enter your login email address and click Continue. You will be sent an email with a link to reset your password. Click the link in that email to reset your password.
Logging Into Your SurveyMethods Account
You can log in to your SurveyMethods account by visiting surveymethods.com and clicking the blue “Sign In” button at the top right. You can also navigate directly to the sign in page using the following link: https://app.surveymethods.com/login/
Recovering Deleted Response Data
All survey response deletions are permanent, regardless of how you delete them in the application. You will always be asked to confirm a deletion before it is processed. Our data deletions are permanent. However, we take backups and, depending on when the deletion happened, it may contain a full or partial copy of your data. […]
Send Emails Through Your Own Email Account with SMTP
SurveyMethods enables you to send survey and event-related invitations, notifications, reminders, and newsletters with your own SMTP server instead of SurveyMethods’ mail servers. This may help the deliverability of your emails and can reduce the risk of your emails getting caught by recipients’ spam filters, especially if your email is being sent within your own […]