With SurveyMethods, you can have an email sent to you (or any email you specify) each time a respondent submits a survey, or use criteria analysis to send survey results only when the response meets certain criteria.
To configure this setting, navigate to the survey settings menu by clicking the settings icon () from the My Surveys page. Under Survey Communication properties, select “Receive Survey Results Via Email”.
On the following page, you will choose between receiving an email for every response that is received (“Simple”) or using criteria analysis to filter responses and only receive a response that meets your specified criteria.
If you choose simple, you will next configure the email that you want sent out for each response, including the From name and email address, the email address to which the responses will be sent, and the email subject and body you want included with a response.
When you’re satisfied with your email, click Save. You can include up to 3 email addresses for these emails, separated by commas.
If you choose Criteria-based, you’ll then choose the criteria for having a response emailed to you. For example, if I want all responses emailed to me when a respondent chooses “Yes” to the question “Do you own an iPhone?”, I can choose that question and the “Yes” response and then click Add Criteria.
When the criteria is active it will be shown in the Defined Criteria section below.
You can add additional criteria in the Define Criteria section and then use the And and Or operators to define whether all or any of your criteria need to be met. You can also deactivate criteria to save it but not use it in the criteria analysis.
Once you are satisfied with the criteria, click Continue to be taken to the email configuration page.
When you’re satisfied with the email configuration, click Save.
When a response is received that meets your criteria (or when any response is received if you chose the Simple option at step 1), you’ll receive an email with the message you set up as well as the response details.