Send Reminders to Invitees That Have Partially Responded

This article discusses manually sending reminders to invitees that have partially responded. If you want to learn about setting up automatic reminders, visit our article Setting Up Automatic Reminders. If you want to manually send reminders to invitees that have begun completing the survey but not submitted it, you can do so from the Manage […]

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Manage Email Invitees

Once you have launched your survey, SurveyMethods shows you real-time response statistics, including the status, launch date, close date (if applicable), total survey takers, and median response time. You can also see how many respondents were from the web launch and email launch, split between partial and complete responses. You can view and manage the […]

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Master Opt-Out List

To comply with international spam rules, every account in SurveyMethods by default has an email list called the Master Opt Out List. This email list contains email addresses for users who have clicked the opt-out link contained in your survey invitation or newsletter. To view or edit the Master Opt Out list, go to the […]

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Creating a New Email List

SurveyMethods provides two types of mailing lists – basic email lists and advanced email lists. Basic email lists are simple lists of emails, with no other identifying information, while advanced email lists include an email address along with up to five custom field values. For more information on the two types, view our help articles […]

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