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Articles Tagged: manage account

Edit User Information

To edit your user information, first log in to your SurveyMethods account and then navigate to My Account by hovering over the icon at the top right and choosing My Account. Your account information will be displayed on the Profile tab. To edit this information, click the “Edit User Information” button on the top right. […]

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Sort Surveys

SurveyMethods makes it easy to manage your surveys by creating folders to help you stay organized. You can learn more about creating and organizing your folders in our help article Managing Surveys with Folders. On the My Surveys page, you can sort the list of surveys within the displayed folder by title, status or launched […]

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Managing Surveys with Folders

SurveyMethods makes it easy to manage your surveys by creating folders to help you stay organized. When you create a new account on SurveyMethods, your account will come with two folders, All Surveys and Default Folder. The All Surveys folder will contain all of your surveys, regardless of whether they are moved to a different […]

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My Surveys Page

The My Surveys Page is the default page shown after you log in to your SurveyMethods account. You can also reach it from within the application by clicking “Surveys” on the main navigation bar or “My Surveys” on the “Surveys” dropdown. By default this page will show surveys contained in your “Default Folder”. You can […]

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Manage Your SurveyMethods Subscription

To manage your subscription, first log in to your SurveyMethods account and then navigate to My Account by hovering over the icon at the top right and choosing My Account. Then click on the Billing tab. To change your subscription type, click on “Change” next to the Package Type. To change your billing cycle (monthly […]

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Reset Your SurveyMethods Password

To reset your SurveyMethods password, navigate to the sign in page at https://app.surveymethods.com/login/ and then click the “Forgot Password?” link. You will then enter your login email address and click Continue. You will be sent an email with a link to reset your password. Click the link in that email to reset your password.

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Logging Into Your SurveyMethods Account

You can log in to your SurveyMethods account by visiting surveymethods.com and clicking the blue “Sign In” button at the top right. You can also navigate directly to the sign in page using the following link: https://app.surveymethods.com/login/

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Make a Copy of an Email List

SurveyMethods provides two types of mailing lists – basic email lists and advanced email lists. Basic email lists are simple lists of emails, with no other identifying information, while advanced email lists include an email address along with up to five custom field values. For more information on the two types, view our help articles […]

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Delete an Email List

SurveyMethods provides two types of mailing lists – basic email lists and advanced email lists. Basic email lists are simple lists of emails, with no other identifying information, while advanced email lists include an email address along with up to five custom field values. For more information on the two types, view our help articles […]

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