The My Surveys Page is the default page shown after you log in to your SurveyMethods account. You can also reach it from within the application by clicking “Surveys” on the main navigation bar or “My Surveys” on the “Surveys” dropdown. By default this page will show surveys contained in your “Default Folder”. You can […]
Articles Tagged: managing your survey respondents
Send Reminders to Invitees That Have Not Responded
This article discusses manually sending reminders to invitees that have not responded. If you want to learn about setting up automatic reminders, visit our article Setting Up Automatic Reminders. If you want to manually send reminders to invitees that have not responded, you can do so from the Manage surveys menu. Access this menu by […]
Send Survey to Additional Respondents
Once you have launched your survey, you have two options to send the survey to additional respondents through the application via email: Relaunch the survey using the Launch icon () on the My Surveys page. Click the “Send survey to additional respondents via email” link on the Manage menu. Relaunch the Survey Regardless of the […]
Recovering Deleted Response Data
All survey response deletions are permanent, regardless of how you delete them in the application. You will always be asked to confirm a deletion before it is processed. Our data deletions are permanent. However, we take backups and, depending on when the deletion happened, it may contain a full or partial copy of your data. […]
Delete All Partial Responses
Partial responses are survey responses where the respondent began the survey but did not click the Submit button. These may be respondents who closed the window because the survey is taking too long, people who don’t think the survey is relevant to them, respondents who begin the survey and never return to complete it, or […]
Delete All Responses
On occasion you will need to delete all responses for your surveys. For example, you may have tested the survey or page logic using a live link, or you need to make major changes to the survey questions or other settings in your survey. SurveyMethods provides several options for deleting these responses: From the My […]
Delete Individual Responses
In any survey process, some portion of the responses received will be erroneous or will include results that skew your data, especially if the survey is accessed by a public URL or sent to a large number of respondents. In order to improve the analysis you may need to delete one or more individual responses. […]
Manage Email Invitees
Once you have launched your survey, SurveyMethods shows you real-time response statistics, including the status, launch date, close date (if applicable), total survey takers, and median response time. You can also see how many respondents were from the web launch and email launch, split between partial and complete responses. You can view and manage the […]
Manage Web Responses
Once you have launched your survey, SurveyMethods shows you real-time response statistics, including the status, launch date, close date (if applicable), total survey takers, and median response time. You can also see how many respondents were from the web launch and email launch, split between partial and complete responses. You can view and manage the […]
Delete an Email List
SurveyMethods provides two types of mailing lists – basic email lists and advanced email lists. Basic email lists are simple lists of emails, with no other identifying information, while advanced email lists include an email address along with up to five custom field values. For more information on the two types, view our help articles […]