If the “From” email address you have entered has its domain name as “surveymethods.com,” your emails will not be prevented from going out. However, if your invitees need to reach out to you by replying to the email, the reply will bounce because it is addressed to a non-existent email address. The domain name is […]
Articles Tagged: online survey software
Why is the Domain in Your “From” Email Substituted?
To improve the delivery rates of emails you send out using SurveyMethods and to minimize the chances of them being marked as spam, we automatically substitute the domain name in the “From” email address you enter unless you are using Custom SMTP or enter an email with surveymethods.com as the domain. If you do not […]
Integrating SurveyMethods with Third Party Applications Using Zapier
SurveyMethods integrates with over 1,000 web applications including Salesforce, MailChimp, Freshdesk, and Gmail using Zapier so you can automate tasks and ensure seamless data flow across multiple applications. These integrations offer an efficient and cost-effective solution to connect SurveyMethods to all your stakeholders across applications. Use these integrations to organize and simplify your business processes. To find […]
Sending Reminders for Your Survey
If you’ve launched your survey using email deployment, you can send reminders to respondents who have not responded or partially completed the survey. You can manually send reminders or you can schedule automatic reminders to go out on a certain date and time. We’ll cover both methods below. Sending Manual Reminders To send a manual […]
Show/Hide Previous Button
To hide the “Previous” button in your survey, and thus prevent respondents from being able to return to previous pages and change answers, navigate to the settings menu by clicking the settings icon () on the survey you wish to modify, and then choose “Edit Navigation and Numbering Properties” on the top right side of […]
Change Password
To update your password, first log in to your SurveyMethods account and then navigate to My Account by hovering over the icon at the top right and choosing My Account. Your account information will be displayed on the Profile tab. Click the “Change My Password” link below the user information. You will be prompted to […]
Change Login Email Address (Login ID)
To update your login email address, first log in to your SurveyMethods account and then navigate to My Account by hovering over the icon at the top right and choosing My Account. Your account information will be displayed on the Profile tab. Click the “Change” link next to your login ID. You will be prompted […]
Edit User Information
To edit your user information, first log in to your SurveyMethods account and then navigate to My Account by hovering over the icon at the top right and choosing My Account. Your account information will be displayed on the Profile tab. To edit this information, click the “Edit User Information” button on the top right. […]
Sort Surveys
SurveyMethods makes it easy to manage your surveys by creating folders to help you stay organized. You can learn more about creating and organizing your folders in our help article Managing Surveys with Folders. On the My Surveys page, you can sort the list of surveys within the displayed folder by title, status or launched […]