Check the following settings while setting up a Gmail sender account via SMTP to avoid connectivity issues and allow full Google authorization: Setting 1: Turn Less secure app access On In your Google account settings, turn the Less secure app access On. Note that this setting is not available for accounts with enabled 2-Step Verification: such accounts […]
Articles Tagged: prevent emails from going into spam
Why is the Domain in Your “From” Email Substituted?
To improve the delivery rates of emails you send out using SurveyMethods and to minimize the chances of them being marked as spam, we automatically substitute the domain name in the “From” email address you enter unless you are using Custom SMTP or enter an email with surveymethods.com as the domain. If you do not […]
Master Opt-Out List
To comply with international spam rules, every account in SurveyMethods by default has an email list called the Master Opt Out List. This email list contains email addresses for users who have clicked the opt-out link contained in your survey invitation or newsletter. To view or edit the Master Opt Out list, go to the […]
Send Emails Through Your Own Email Account with SMTP
SurveyMethods enables you to send survey and event-related invitations, notifications, reminders, and newsletters with your own SMTP server instead of SurveyMethods’ mail servers. This may help the deliverability of your emails and can reduce the risk of your emails getting caught by recipients’ spam filters, especially if your email is being sent within your own […]