Professional and Enterprise users can now host the survey on their own domain and / or create a custom survey link (on the SurveyMethods domain or their own domain). The default survey URL (website address) looks something like this: All surveys would start with app.surveymethods.com/EndUser.aspx? and then would have a unique survey identifier that corresponds […]
Category: Design Your Survey
White-Label Survey (Remove SurveyMethods Branding)
To hide SurveyMethods branding from all surveys in your account, first log in to your SurveyMethods account and then navigate to My Account by hovering over the icon at the top right and choosing My Account. Click on the White Labeling tab and then look for the section called “Brand Settings”. Check the box next […]
Allow or Require Users to Upload a File
SurveyMethods users can use the new File Upload question type to allow or require users to upload a file as part of their survey response. This question type can be used for a wide variety of purposes, such as having applicants upload their resume/CV or students upload an assignment. Adding a File Upload Question to […]
Display a (Text) Message in Your Survey
SurveyMethods allows you to choose from over 20 different question types for your survey. Sometimes you simply want to insert text in your survey, such as to provide instructions or additional information to respondents. To do so, you can use the Message Display question type. From the survey design interface, click Insert New Question where […]
Add an Image or Photo to Your Survey
SurveyMethods allows you to choose from over 20 different question types for your survey. The Image question type makes it easy for you to embed an image into your survey so you can provide information to respondents or get feedback on the image. You can insert an image by using the Image question type when […]
Embed a Video or Audio File Into Your Survey
SurveyMethods recently added two new question types – Video and Audio. These question types allow you to embed a video or audio file into your survey, which you can then ask questions about. We’ll cover these two question types separately below. Both of these will be added from the survey design menu, which can be […]
Customize Survey Button, Instruction, and Help Texts
If you want to customize any of the button, instruction or help texts on your surveys in SurveyMethods, you can do so with SurveyMethods’ Language Packs feature. The built-in language packs allow you to change the language but you can also create custom language packs allowing you to customize the English (or any other language) […]
Trigger Your Surveys Remotely via Email
Note: This is a legacy feature that is no longer updated with the latest SurveyMethods features. Email remote activation has been replaced by remote launch via API. More information about remote launch by API, including a complete tutorial with screenshots, can be found here. We also integrate with many CRM, ERP and Helpdesk applications through […]
Manually Close Survey or Reopen Previously Launched Survey
You can toggle the status of your survey between Closed and Live by using the link in the Status column of the My Surveys page: Note that Closed surveys can only be taken Live if they have previously been launched at least once. Any Live survey can be toggled to Closed but you will be […]
Using SurveyMethods.com as the “From” Email Domain
If the “From” email address you have entered has its domain name as “surveymethods.com,” your emails will not be prevented from going out. However, if your invitees need to reach out to you by replying to the email, the reply will bounce because it is addressed to a non-existent email address. The domain name is […]