To improve the security of your account, SurveyMethods allows you to set a maximum number of failed login attempts. If you activate this setting, SurveyMethods will automatically lock your account after the designated number of failed login attempts. When your account is locked, an email will be sent to your email address with instructions for unlocking your account and resetting your password. This allows you to protect your account from unauthorized access by reducing the number of chances a user has to guess your password.
To enable this setting, first log in to your SurveyMethods account and then navigate to My Account by hovering over the icon at the top right and choosing My Account.
On the Profile tab, click the link titled “Manage Password Expiration & Account Lock Out”.
To set the maximum number of password entries, check the box next to “After [n] number of incorrect login attempts lock my account and automatically send me an email to reset my password and unlock my account.”, enter the desired maximum attempts, and click Save.
This setting can be used on its own or in conjunction with the password expiration period.
When this setting is enabled, each time you enter an incorrect password, you will be prompted to re-enter your password and will be notified how many attempts are left before the account is locked.