To improve the security of your account, SurveyMethods allows you to set a maximum number of failed login attempts. If you activate this setting, SurveyMethods will automatically lock your account after the designated number of failed login attempts. When your account is locked, an email will be sent to your email address with instructions for […]
Articles Tagged: my account
Set Your Password to Expire After a Certain Number of Days
To improve the security of your account, SurveyMethods allows you to set a password expiration period. If you activate this setting, SurveyMethods will automatically prompt you to update your password the first time you log in after the expiration period has passed. To enable this setting, first log in to your SurveyMethods account and then […]
Change Password
To update your password, first log in to your SurveyMethods account and then navigate to My Account by hovering over the icon at the top right and choosing My Account. Your account information will be displayed on the Profile tab. Click the “Change My Password” link below the user information. You will be prompted to […]
Change Login Email Address (Login ID)
To update your login email address, first log in to your SurveyMethods account and then navigate to My Account by hovering over the icon at the top right and choosing My Account. Your account information will be displayed on the Profile tab. Click the “Change” link next to your login ID. You will be prompted […]
Edit User Information
To edit your user information, first log in to your SurveyMethods account and then navigate to My Account by hovering over the icon at the top right and choosing My Account. Your account information will be displayed on the Profile tab. To edit this information, click the “Edit User Information” button on the top right. […]
Search for a Survey
SurveyMethods makes it easy for you to find a survey on the My Surveys page using the search function at the top of the page. Enter one or more keywords in the search bar and click the “Search” button or press the “Enter” key. The application will display all surveys that match your keyword(s) and […]
Collaborate on a Survey with Other SurveyMethods Users
SurveyMethods only allows one computer to be logged into an account at a time; if more than one person needs to work on the same survey, however, you can do so with our survey collaboration feature. This allows you to share your survey with other team members and allow them to edit, view, or copy […]
Manage Your SurveyMethods Subscription
To manage your subscription, first log in to your SurveyMethods account and then navigate to My Account by hovering over the icon at the top right and choosing My Account. Then click on the Billing tab. To change your subscription type, click on “Change” next to the Package Type. To change your billing cycle (monthly […]
Reset Your SurveyMethods Password
To reset your SurveyMethods password, navigate to the sign in page at https://app.surveymethods.com/login/ and then click the “Forgot Password?” link. You will then enter your login email address and click Continue. You will be sent an email with a link to reset your password. Click the link in that email to reset your password.
Logging Into Your SurveyMethods Account
You can log in to your SurveyMethods account by visiting surveymethods.com and clicking the blue “Sign In” button at the top right. You can also navigate directly to the sign in page using the following link: https://app.surveymethods.com/login/