If you launch a survey using SurveyMethods’ Custom URL feature, you can now filter survey results based on the URL (survey link) that the respondent used to access the survey. This gives you another way to bifurcate survey respondents (read more about Custom Fields here), meaning you can use different links for different groups of […]
Articles Tagged: online surveys
Custom Survey Link (Custom URL) – Create Your Own Link or Host the Survey on Your Domain
Professional and Enterprise users can now host the survey on their own domain and / or create a custom survey link (on the SurveyMethods domain or their own domain). The default survey URL (website address) looks something like this: All surveys would start with app.surveymethods.com/EndUser.aspx? and then would have a unique survey identifier that corresponds […]
White-Label Survey (Remove SurveyMethods Branding)
To hide SurveyMethods branding from all surveys in your account, first log in to your SurveyMethods account and then navigate to My Account by hovering over the icon at the top right and choosing My Account. Click on the White Labeling tab and then look for the section called “Brand Settings”. Check the box next […]
Add an Image or Photo to Your Survey
SurveyMethods allows you to choose from over 20 different question types for your survey. The Image question type makes it easy for you to embed an image into your survey so you can provide information to respondents or get feedback on the image. You can insert an image by using the Image question type when […]
Customize Survey Button, Instruction, and Help Texts
If you want to customize any of the button, instruction or help texts on your surveys in SurveyMethods, you can do so with SurveyMethods’ Language Packs feature. The built-in language packs allow you to change the language but you can also create custom language packs allowing you to customize the English (or any other language) […]
Filter Survey Response Data in Reports
SurveyMethods makes it easy to filter your response data within your results. There are many different ways that you can filter your data: Filter for Complete or Partial Responses Only Filter Survey Results Based on Responses to Specific Questions Filter Survey Results Based on the Date/Time the Survey was Taken Filter Survey Results Based on […]
Exporting Data as Numerical Values to Upload to Statistical Software
When you export your data to Excel, you can export the actual data or you can choose to export your data as numerical values. When you choose the Export Numerical Data option, the system converts answer options to numerical values. This concept is best explained with an example. Our sample survey contained this question: Exporting […]
Manually Close Survey or Reopen Previously Launched Survey
You can toggle the status of your survey between Closed and Live by using the link in the Status column of the My Surveys page: Note that Closed surveys can only be taken Live if they have previously been launched at least once. Any Live survey can be toggled to Closed but you will be […]
Why is the Domain in Your “From” Email Substituted?
To improve the delivery rates of emails you send out using SurveyMethods and to minimize the chances of them being marked as spam, we automatically substitute the domain name in the “From” email address you enter unless you are using Custom SMTP or enter an email with surveymethods.com as the domain. If you do not […]
Integrating SurveyMethods with Third Party Applications Using Zapier
SurveyMethods integrates with over 1,000 web applications including Salesforce, MailChimp, Freshdesk, and Gmail using Zapier so you can automate tasks and ensure seamless data flow across multiple applications. These integrations offer an efficient and cost-effective solution to connect SurveyMethods to all your stakeholders across applications. Use these integrations to organize and simplify your business processes. To find […]