Articles Tagged: survey research
Analyze Survey Results
SurveyMethods provides a variety of survey analysis features, which allow you to view and analyze your survey results in real-time. You can choose from one of our built-in reports or create your own custom reports to get the most out of your data. Once your report is ready, you can export it, depending on the […]
Send Reminders to Invitees That Have Not Responded
This article discusses manually sending reminders to invitees that have not responded. If you want to learn about setting up automatic reminders, visit our article Setting Up Automatic Reminders. If you want to manually send reminders to invitees that have not responded, you can do so from the Manage surveys menu. Access this menu by […]
Send Survey to Additional Respondents
Once you have launched your survey, you have two options to send the survey to additional respondents through the application via email: Relaunch the survey using the Launch icon () on the My Surveys page. Click the “Send survey to additional respondents via email” link on the Manage menu. Relaunch the Survey Regardless of the […]
Delete All Partial Responses
Partial responses are survey responses where the respondent began the survey but did not click the Submit button. These may be respondents who closed the window because the survey is taking too long, people who don’t think the survey is relevant to them, respondents who begin the survey and never return to complete it, or […]
Manage Web Responses
Once you have launched your survey, SurveyMethods shows you real-time response statistics, including the status, launch date, close date (if applicable), total survey takers, and median response time. You can also see how many respondents were from the web launch and email launch, split between partial and complete responses. You can view and manage the […]
Using Custom Fields in SurveyMethods
SurveyMethods allows you to attach up to five pieces of information to each survey response or respondent. This information can be identifying information about the respondent, such as first name and last name, or a unique number such as a help desk ticket ID, or it can be information about respondents that you want to […]
Using Web URLs with Custom Fields
Custom fields are primarily used with email launches but you can also attach custom fields to responses by appending them to the survey web URL. This feature provides you the flexibility to use the same survey to capture multiple responses with different custom field values from the same respondent. Or you can use a custom […]
Send Emails Through Your Own Email Account with SMTP
SurveyMethods enables you to send survey and event-related invitations, notifications, reminders, and newsletters with your own SMTP server instead of SurveyMethods’ mail servers. This may help the deliverability of your emails and can reduce the risk of your emails getting caught by recipients’ spam filters, especially if your email is being sent within your own […]
Launch Survey Remotely via API
SurveyMethods makes it easy to launch your survey remotely with the SurveyMethods API. Please download the PDF at the link below for a step-by-step guide. Click here to download the Launch Survey Remotely via API guide. For complete information on the SurveyMethods API, visit our API help page. You can find complete documentation on the […]