If you launch a survey using SurveyMethods’ Custom URL feature, you can now filter survey results based on the URL (survey link) that the respondent used to access the survey. This gives you another way to bifurcate survey respondents (read more about Custom Fields here), meaning you can use different links for different groups of […]
Articles Tagged: survey software
Custom Survey Link (Custom URL) – Create Your Own Link or Host the Survey on Your Domain
Professional and Enterprise users can now host the survey on their own domain and / or create a custom survey link (on the SurveyMethods domain or their own domain). The default survey URL (website address) looks something like this: All surveys would start with app.surveymethods.com/EndUser.aspx? and then would have a unique survey identifier that corresponds […]
White-Label Survey (Remove SurveyMethods Branding)
To hide SurveyMethods branding from all surveys in your account, first log in to your SurveyMethods account and then navigate to My Account by hovering over the icon at the top right and choosing My Account. Click on the White Labeling tab and then look for the section called “Brand Settings”. Check the box next […]
View Email Delivery Status
SurveyMethods allows you to see the status of your survey emails so you can identify any invalid email addresses or surveys that were not deliverable. You can find the survey launch and response statistics on the manage survey menu as well as on the analyze survey menu. To reach these, you can click on the […]
Send a Copy of Survey to Respondents
SurveyMethods allows you to automatically send a copy of survey responses to respondents when they complete your survey. To enable this feature, first navigate to the Survey Settings for the survey you want to enable this feature on: Under Communication Options, click on Send Copy of Survey Response to Respondents: At the top of the […]
How to set up an SMTP Gmail account to allow full Google authorization
Check the following settings while setting up a Gmail sender account via SMTP to avoid connectivity issues and allow full Google authorization: Setting 1: Turn Less secure app access On In your Google account settings, turn the Less secure app access On. Note that this setting is not available for accounts with enabled 2-Step Verification: such accounts […]
Display a (Text) Message in Your Survey
SurveyMethods allows you to choose from over 20 different question types for your survey. Sometimes you simply want to insert text in your survey, such as to provide instructions or additional information to respondents. To do so, you can use the Message Display question type. From the survey design interface, click Insert New Question where […]
Filter Survey Response Data in Reports
SurveyMethods makes it easy to filter your response data within your results. There are many different ways that you can filter your data: Filter for Complete or Partial Responses Only Filter Survey Results Based on Responses to Specific Questions Filter Survey Results Based on the Date/Time the Survey was Taken Filter Survey Results Based on […]
Manually Close Survey or Reopen Previously Launched Survey
You can toggle the status of your survey between Closed and Live by using the link in the Status column of the My Surveys page: Note that Closed surveys can only be taken Live if they have previously been launched at least once. Any Live survey can be toggled to Closed but you will be […]
Using SurveyMethods.com as the “From” Email Domain
If the “From” email address you have entered has its domain name as “surveymethods.com,” your emails will not be prevented from going out. However, if your invitees need to reach out to you by replying to the email, the reply will bounce because it is addressed to a non-existent email address. The domain name is […]