If you launch a survey using SurveyMethods’ Custom URL feature, you can now filter survey results based on the URL (survey link) that the respondent used to access the survey. This gives you another way to bifurcate survey respondents (read more about Custom Fields here), meaning you can use different links for different groups of […]
Articles Tagged: surveys
White-Label Survey (Remove SurveyMethods Branding)
To hide SurveyMethods branding from all surveys in your account, first log in to your SurveyMethods account and then navigate to My Account by hovering over the icon at the top right and choosing My Account. Click on the White Labeling tab and then look for the section called “Brand Settings”. Check the box next […]
Send a Copy of Survey to Respondents
SurveyMethods allows you to automatically send a copy of survey responses to respondents when they complete your survey. To enable this feature, first navigate to the Survey Settings for the survey you want to enable this feature on: Under Communication Options, click on Send Copy of Survey Response to Respondents: At the top of the […]
How to set up an SMTP Gmail account to allow full Google authorization
Check the following settings while setting up a Gmail sender account via SMTP to avoid connectivity issues and allow full Google authorization: Setting 1: Turn Less secure app access On In your Google account settings, turn the Less secure app access On. Note that this setting is not available for accounts with enabled 2-Step Verification: such accounts […]
Display a (Text) Message in Your Survey
SurveyMethods allows you to choose from over 20 different question types for your survey. Sometimes you simply want to insert text in your survey, such as to provide instructions or additional information to respondents. To do so, you can use the Message Display question type. From the survey design interface, click Insert New Question where […]
Add an Image or Photo to Your Survey
SurveyMethods allows you to choose from over 20 different question types for your survey. The Image question type makes it easy for you to embed an image into your survey so you can provide information to respondents or get feedback on the image. You can insert an image by using the Image question type when […]
Embed a Video or Audio File Into Your Survey
SurveyMethods recently added two new question types – Video and Audio. These question types allow you to embed a video or audio file into your survey, which you can then ask questions about. We’ll cover these two question types separately below. Both of these will be added from the survey design menu, which can be […]
Customize Survey Button, Instruction, and Help Texts
If you want to customize any of the button, instruction or help texts on your surveys in SurveyMethods, you can do so with SurveyMethods’ Language Packs feature. The built-in language packs allow you to change the language but you can also create custom language packs allowing you to customize the English (or any other language) […]
Filter Survey Response Data in Reports
SurveyMethods makes it easy to filter your response data within your results. There are many different ways that you can filter your data: Filter for Complete or Partial Responses Only Filter Survey Results Based on Responses to Specific Questions Filter Survey Results Based on the Date/Time the Survey was Taken Filter Survey Results Based on […]
Trigger Your Surveys Remotely via Email
Note: This is a legacy feature that is no longer updated with the latest SurveyMethods features. Email remote activation has been replaced by remote launch via API. More information about remote launch by API, including a complete tutorial with screenshots, can be found here. We also integrate with many CRM, ERP and Helpdesk applications through […]