The SurveyMethods application terms and conditions can be found at the following link:
Category: SurveyMethods Security
SurveyMethods Cookie Policy
The SurveyMethods Cookie Policy can be found at the following link:
SurveyMethods Privacy Policy
The complete SurveyMethods Privacy Policy can be found at the following link:
HIPAA Compliance
Coming Soon!
GDPR Compliance
SurveyMethods is fully compliant with GDPR. For more information on our privacy practices, please review our Privacy Policy, Cookie Policy, and Terms of Use.
CVV/CSC Code Help
The CVV Code (Card Verification Value), sometimes also referred to as a CSC code (Card Security Code) is a 3-digit number on the back of your credit card, immediately following your credit card number, or a 4-digit code on the front of your credit card (for American Express). The CVV code provides added protection against […]
Add Alternate Billing Contact
SurveyMethods allows you to add an alternate billing contact to your SurveyMethods account. This contact will be copied on all billing-related emails for your account, such as invoices, receipts, or notices of a declined credit card, but will not have the ability to log in to your account. To add an alternate billing contact, first […]
Account Activity Log
SurveyMethods provides an account activity log to show you a history of any surveys that have been moved to or from your SurveyMethods account. This will allow you to keep track of when and to whom you moved surveys. To access the activity log, first log in to your SurveyMethods account and then navigate to […]
Move Surveys to Another SurveyMethods Account
SurveyMethods allows you to move surveys from one SurveyMethods account to another. This can be useful if you need to pass surveys between colleagues, or if another user wants to use your survey as a template you can make a copy of the survey and move the copy to the other user’s account, retaining the […]
Lock Your Account After a Designated Number of Failed Login Attempts
To improve the security of your account, SurveyMethods allows you to set a maximum number of failed login attempts. If you activate this setting, SurveyMethods will automatically lock your account after the designated number of failed login attempts. When your account is locked, an email will be sent to your email address with instructions for […]