Manage Email Invitees

Once you have launched your survey, SurveyMethods shows you real-time response statistics, including the status, launch date, close date (if applicable), total survey takers, and median response time. You can also see how many respondents were from the web launch and email launch, split between partial and complete responses. You can view and manage the […]

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Using Custom Fields in SurveyMethods

SurveyMethods allows you to attach up to five pieces of information to each survey response or respondent. This information can be identifying information about the respondent, such as first name and last name, or a unique number such as a help desk ticket ID, or it can be information about respondents that you want to […]

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Creating a New Email List

SurveyMethods provides two types of mailing lists – basic email lists and advanced email lists. Basic email lists are simple lists of emails, with no other identifying information, while advanced email lists include an email address along with up to five custom field values. For more information on the two types, view our help articles […]

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Using Web URLs with Custom Fields

Custom fields are primarily used with email launches but you can also attach custom fields to responses by appending them to the survey web URL. This feature provides you the flexibility to use the same survey to capture multiple responses with different custom field values from the same respondent. Or you can use a custom […]

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Advanced Email Lists

SurveyMethods provides two types of mailing lists – basic email lists and advanced email lists. Advanced email lists are lists of email addresses that include up to 5 custom fields, which are additional information attached to the email that can be used in customizing your email or message display, creating page logic, analyzing your data, […]

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Launch Your Survey by Email

To launch your survey by email, click the launch icon () from the My Surveys page to be taken through the survey launch wizard. You will be taken to the launch menu and can choose to launch via email or to deploy the survey using a web URL. When you choose to launch your survey […]

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Survey Launch Wizard

Once you’ve finished designing your survey and are ready to launch it, you can click the launch icon () from the My Surveys page to be taken through the survey launch wizard. You’ll first be asked to choose one of the two launch methods: Email Deployment Web URL Deployment These methods are not mutually exclusive […]

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Survey Invitation Email

When you distribute your survey by email, the email received by respondents will contain a unique URL to access the survey. You can customize the invitation email in two places in the application: From the survey settings menu (on the My Survey page, click the settings icon for the survey you want to customize – […]

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