Sending Reminders for Your Survey

If you’ve launched your survey using email deployment, you can send reminders to respondents who have not responded or partially completed the survey. You can manually send reminders or you can schedule automatic reminders to go out on a certain date and time. We’ll cover both methods below. Sending Manual Reminders To send a manual […]

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Send an Email to Event Guests

SurveyMethods makes it easy for you to communicate with guests who have responded that they are attending (or not attending) your event. You can schedule automatic reminders for your event (say if you want a reminder sent out two weeks prior to the event date), but you can also manually send an email to guests […]

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Send Reminders to Invitees That Have Partially Responded

This article discusses manually sending reminders to invitees that have partially responded. If you want to learn about setting up automatic reminders, visit our article Setting Up Automatic Reminders. If you want to manually send reminders to invitees that have begun completing the survey but not submitted it, you can do so from the Manage […]

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Master Opt-Out List

To comply with international spam rules, every account in SurveyMethods by default has an email list called the Master Opt Out List. This email list contains email addresses for users who have clicked the opt-out link contained in your survey invitation or newsletter. To view or edit the Master Opt Out list, go to the […]

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Creating a New Email List

SurveyMethods provides two types of mailing lists – basic email lists and advanced email lists. Basic email lists are simple lists of emails, with no other identifying information, while advanced email lists include an email address along with up to five custom field values. For more information on the two types, view our help articles […]

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Schedule Automatic Reminders for Events

When you create an event registration survey, the SurveyMethods application will take you through a 5-step wizard to create your event and add it to your survey. Step 5 of the event registration wizard is to schedule automatic reminders for your events. Additionally, you can access the automatic reminders page from the survey settings menu. […]

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