Once you have launched your survey, SurveyMethods shows you real-time response statistics, including the status, launch date, close date (if applicable), total survey takers, and median response time. You can also see how many respondents were from the web launch and email launch, split between partial and complete responses. You can find the survey launch […]
Articles Tagged: online surveys
Using Custom Fields in SurveyMethods
SurveyMethods allows you to attach up to five pieces of information to each survey response or respondent. This information can be identifying information about the respondent, such as first name and last name, or a unique number such as a help desk ticket ID, or it can be information about respondents that you want to […]
Search Email Lists
SurveyMethods provides two types of mailing lists – basic email lists and advanced email lists. Basic email lists are simple lists of emails, with no other identifying information, while advanced email lists include an email address along with up to five custom field values. For more information on the two types, view our help articles […]
Master Opt-Out List
To comply with international spam rules, every account in SurveyMethods by default has an email list called the Master Opt Out List. This email list contains email addresses for users who have clicked the opt-out link contained in your survey invitation or newsletter. To view or edit the Master Opt Out list, go to the […]
Using Web URLs with Custom Fields
Custom fields are primarily used with email launches but you can also attach custom fields to responses by appending them to the survey web URL. This feature provides you the flexibility to use the same survey to capture multiple responses with different custom field values from the same respondent. Or you can use a custom […]
Launch Survey Remotely via API
SurveyMethods makes it easy to launch your survey remotely with the SurveyMethods API. Please download the PDF at the link below for a step-by-step guide. Click here to download the Launch Survey Remotely via API guide. For complete information on the SurveyMethods API, visit our API help page. You can find complete documentation on the […]
Distribute Your Survey with a QR Code
The SurveyMethods launch wizard takes you through the email distribution or web URL launch methods. Once your survey is launched, SurveyMethods allows you to download a QR code that you can use for distributing your survey. A QR code is a 2-dimensional barcode that can be read by most smartphone cameras (e.g. iPhones) or QR […]
Embed a Survey on Your Website Using JavaScript or HTML iframe
The SurveyMethods launch wizard takes you through the email distribution or web URL launch methods. You can use the web URL to embed the survey on your website, but we also make it easy by providing the code to embed the survey using JavaScript or an HTML iframe. This feature can be found in several […]
Importing Email Lists from Excel
With SurveyMethods, you can create an email list by importing your emails (and custom field values, if applicable) from Excel. To create a new email list from Excel, first go to the mailing lists menu by clicking the “Mailing Lists” link on the main navigation bar. Then click the Create New List button on the […]
Advanced Email Lists
SurveyMethods provides two types of mailing lists – basic email lists and advanced email lists. Advanced email lists are lists of email addresses that include up to 5 custom fields, which are additional information attached to the email that can be used in customizing your email or message display, creating page logic, analyzing your data, […]