Delete Individual Responses

In any survey process, some portion of the responses received will be erroneous or will include results that skew your data, especially if the survey is accessed by a public URL or sent to a large number of respondents. In order to improve the analysis you may need to delete one or more individual responses. […]

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Manage Email Invitees

Once you have launched your survey, SurveyMethods shows you real-time response statistics, including the status, launch date, close date (if applicable), total survey takers, and median response time. You can also see how many respondents were from the web launch and email launch, split between partial and complete responses. You can view and manage the […]

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Manage Web Responses

Once you have launched your survey, SurveyMethods shows you real-time response statistics, including the status, launch date, close date (if applicable), total survey takers, and median response time. You can also see how many respondents were from the web launch and email launch, split between partial and complete responses. You can view and manage the […]

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View Survey Launch and Response Statistics

Once you have launched your survey, SurveyMethods shows you real-time response statistics, including the status, launch date, close date (if applicable), total survey takers, and median response time. You can also see how many respondents were from the web launch and email launch, split between partial and complete responses. You can find the survey launch […]

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Using Custom Fields in SurveyMethods

SurveyMethods allows you to attach up to five pieces of information to each survey response or respondent. This information can be identifying information about the respondent, such as first name and last name, or a unique number such as a help desk ticket ID, or it can be information about respondents that you want to […]

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Using Web URLs with Custom Fields

Custom fields are primarily used with email launches but you can also attach custom fields to responses by appending them to the survey web URL. This feature provides you the flexibility to use the same survey to capture multiple responses with different custom field values from the same respondent. Or you can use a custom […]

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Distribute Your Survey on Facebook or Twitter

The SurveyMethods launch wizard takes you through the email distribution or web URL launch methods. You can copy the web URL and paste it into Facebook, Twitter, Instagram, or other social media sites, but we also make it easy to share to Facebook or Twitter directly from the application. This feature can be found in […]

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Publish Survey Results Online

With SurveyMethods, you can share your real-time survey results online. You can share your survey results with coworkers, customers, clients, stakeholders, or anyone else you wish to share them with. You can choose whether to share the results summary report only or the summary and the individual results reports, or you can share any of […]

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Web Launch: Single Take Per Unique Value

The Web Launch: Single Take Per Unique Value setting restricts the survey to only one response per unique Custom Field 1 value. This feature is useful for integrating surveys into a 3rd party environment where only one response is allowed for a certain unique value (such as help desk Ticket ID, CRM event ID, etc). […]

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