Manage Web Responses

Once you have launched your survey, SurveyMethods shows you real-time response statistics, including the status, launch date, close date (if applicable), total survey takers, and median response time. You can also see how many respondents were from the web launch and email launch, split between partial and complete responses. You can view and manage the […]

Read More

View Survey Launch and Response Statistics

Once you have launched your survey, SurveyMethods shows you real-time response statistics, including the status, launch date, close date (if applicable), total survey takers, and median response time. You can also see how many respondents were from the web launch and email launch, split between partial and complete responses. You can find the survey launch […]

Read More

Using Custom Fields in SurveyMethods

SurveyMethods allows you to attach up to five pieces of information to each survey response or respondent. This information can be identifying information about the respondent, such as first name and last name, or a unique number such as a help desk ticket ID, or it can be information about respondents that you want to […]

Read More

Using Web URLs with Custom Fields

Custom fields are primarily used with email launches but you can also attach custom fields to responses by appending them to the survey web URL. This feature provides you the flexibility to use the same survey to capture multiple responses with different custom field values from the same respondent. Or you can use a custom […]

Read More

Distribute Your Survey on Facebook or Twitter

The SurveyMethods launch wizard takes you through the email distribution or web URL launch methods. You can copy the web URL and paste it into Facebook, Twitter, Instagram, or other social media sites, but we also make it easy to share to Facebook or Twitter directly from the application. This feature can be found in […]

Read More

Publish Survey Results Online

With SurveyMethods, you can share your real-time survey results online. You can share your survey results with coworkers, customers, clients, stakeholders, or anyone else you wish to share them with. You can choose whether to share the results summary report only or the summary and the individual results reports, or you can share any of […]

Read More

Web Launch: Single Take Per Unique Value

The Web Launch: Single Take Per Unique Value setting restricts the survey to only one response per unique Custom Field 1 value. This feature is useful for integrating surveys into a 3rd party environment where only one response is allowed for a certain unique value (such as help desk Ticket ID, CRM event ID, etc). […]

Read More

Anonymous Surveys

SurveyMethods enables you to create and launch anonymous surveys to guarantee privacy to your respondents, resulting in more candid and useful responses. When you create a survey and make it anonymous, the setting is permanent for that survey and cannot be changed. When a respondent clicks on the survey link for an anonymous survey launched […]

Read More

Add Instructions to Your Survey Questions

You can create special instructions for any question in your survey, which are displayed when respondents click on the help icon while taking the survey. To add your instructions, click on the Instructions tab at the bottom of the full question edit screen. Then check the box to enable instruction text and enter your instructions […]

Read More