SurveyMethods allows you to see the status of your survey emails so you can identify any invalid email addresses or surveys that were not deliverable. You can find the survey launch and response statistics on the manage survey menu as well as on the analyze survey menu. To reach these, you can click on the […]
Articles Tagged: survey email
How to set up an SMTP Gmail account to allow full Google authorization
Check the following settings while setting up a Gmail sender account via SMTP to avoid connectivity issues and allow full Google authorization: Setting 1: Turn Less secure app access On In your Google account settings, turn the Less secure app access On. Note that this setting is not available for accounts with enabled 2-Step Verification: such accounts […]
Using SurveyMethods.com as the “From” Email Domain
If the “From” email address you have entered has its domain name as “surveymethods.com,” your emails will not be prevented from going out. However, if your invitees need to reach out to you by replying to the email, the reply will bounce because it is addressed to a non-existent email address. The domain name is […]
Why is the Domain in Your “From” Email Substituted?
To improve the delivery rates of emails you send out using SurveyMethods and to minimize the chances of them being marked as spam, we automatically substitute the domain name in the “From” email address you enter unless you are using Custom SMTP or enter an email with surveymethods.com as the domain. If you do not […]
My Surveys Page
The My Surveys Page is the default page shown after you log in to your SurveyMethods account. You can also reach it from within the application by clicking “Surveys” on the main navigation bar or “My Surveys” on the “Surveys” dropdown. By default this page will show surveys contained in your “Default Folder”. You can […]
Send an Email to Event Guests
SurveyMethods makes it easy for you to communicate with guests who have responded that they are attending (or not attending) your event. You can schedule automatic reminders for your event (say if you want a reminder sent out two weeks prior to the event date), but you can also manually send an email to guests […]
Email a PDF Copy of a Report
SurveyMethods allows you to easily email a PDF copy of your Results Summary, Individual Results reports, or Quick Report Generator reports to colleagues, clients or other stakeholders. This saves you time versus exporting the result to PDF and emailing it separately. To email a PDF of your report follow the steps below for the report […]
Individual Results Report
The Individual Results report displays each survey response in detail. To find this report, log in to your SurveyMethods account, find the survey you wish to analyze and click the Analyze icon () on that row. On the Analyze Survey Results menu, select Individual Results in the Basic Reports section. Elements of the Individual Results […]
Send Reminders to Invitees That Have Partially Responded
This article discusses manually sending reminders to invitees that have partially responded. If you want to learn about setting up automatic reminders, visit our article Setting Up Automatic Reminders. If you want to manually send reminders to invitees that have begun completing the survey but not submitted it, you can do so from the Manage […]
Send Survey to Additional Respondents
Once you have launched your survey, you have two options to send the survey to additional respondents through the application via email: Relaunch the survey using the Launch icon () on the My Surveys page. Click the “Send survey to additional respondents via email” link on the Manage menu. Relaunch the Survey Regardless of the […]