In any survey process, some portion of the responses received will be erroneous or will include results that skew your data, especially if the survey is accessed by a public URL or sent to a large number of respondents. In order to improve the analysis you may need to delete one or more individual responses. […]
Articles Tagged: survey help
Manage Email Invitees
Once you have launched your survey, SurveyMethods shows you real-time response statistics, including the status, launch date, close date (if applicable), total survey takers, and median response time. You can also see how many respondents were from the web launch and email launch, split between partial and complete responses. You can view and manage the […]
Master Opt-Out List
To comply with international spam rules, every account in SurveyMethods by default has an email list called the Master Opt Out List. This email list contains email addresses for users who have clicked the opt-out link contained in your survey invitation or newsletter. To view or edit the Master Opt Out list, go to the […]
Using Web URLs with Custom Fields
Custom fields are primarily used with email launches but you can also attach custom fields to responses by appending them to the survey web URL. This feature provides you the flexibility to use the same survey to capture multiple responses with different custom field values from the same respondent. Or you can use a custom […]
Launch Survey Remotely via API
SurveyMethods makes it easy to launch your survey remotely with the SurveyMethods API. Please download the PDF at the link below for a step-by-step guide. Click here to download the Launch Survey Remotely via API guide. For complete information on the SurveyMethods API, visit our API help page. You can find complete documentation on the […]
Web URL Deployment
To launch your survey by web URL, click the launch icon () from the My Surveys page to be taken through the survey launch wizard. You will be taken to the launch menu and can choose to launch via email or to deploy the survey using a web URL. Before you launch your survey, you […]
Launch Your Survey by Email
To launch your survey by email, click the launch icon () from the My Surveys page to be taken through the survey launch wizard. You will be taken to the launch menu and can choose to launch via email or to deploy the survey using a web URL. Before you launch your survey, you will […]
Setting Up Automatic Reminders for Your Survey
To schedule automatic reminders for your survey invitees, navigate to the survey settings menu by clicking the settings icon () from the My Surveys page. Then click Set Up Automatic Reminders under Survey Communication Properties. To schedule your first reminder, click Create. The wizard will walk you through the remaining steps: Set the date, time […]