Manage Email Invitees

Once you have launched your survey, SurveyMethods shows you real-time response statistics, including the status, launch date, close date (if applicable), total survey takers, and median response time. You can also see how many respondents were from the web launch and email launch, split between partial and complete responses. You can view and manage the […]

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Manage Web Responses

Once you have launched your survey, SurveyMethods shows you real-time response statistics, including the status, launch date, close date (if applicable), total survey takers, and median response time. You can also see how many respondents were from the web launch and email launch, split between partial and complete responses. You can view and manage the […]

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View Survey Launch and Response Statistics

Once you have launched your survey, SurveyMethods shows you real-time response statistics, including the status, launch date, close date (if applicable), total survey takers, and median response time. You can also see how many respondents were from the web launch and email launch, split between partial and complete responses. You can find the survey launch […]

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Master Opt-Out List

To comply with international spam rules, every account in SurveyMethods by default has an email list called the Master Opt Out List. This email list contains email addresses for users who have clicked the opt-out link contained in your survey invitation or newsletter. To view or edit the Master Opt Out list, go to the […]

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Creating a New Email List

SurveyMethods provides two types of mailing lists – basic email lists and advanced email lists. Basic email lists are simple lists of emails, with no other identifying information, while advanced email lists include an email address along with up to five custom field values. For more information on the two types, view our help articles […]

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Using Web URLs with Custom Fields

Custom fields are primarily used with email launches but you can also attach custom fields to responses by appending them to the survey web URL. This feature provides you the flexibility to use the same survey to capture multiple responses with different custom field values from the same respondent. Or you can use a custom […]

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Launch Survey Remotely via API

SurveyMethods makes it easy to launch your survey remotely with the SurveyMethods API. Please download the PDF at the link below for a step-by-step guide. Click here to download the Launch Survey Remotely via API guide. For complete information on the SurveyMethods API, visit our API help page. You can find complete documentation on the […]

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Distribute Your Survey on Facebook or Twitter

The SurveyMethods launch wizard takes you through the email distribution or web URL launch methods. You can copy the web URL and paste it into Facebook, Twitter, Instagram, or other social media sites, but we also make it easy to share to Facebook or Twitter directly from the application. This feature can be found in […]

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Distribute Your Survey with a QR Code

The SurveyMethods launch wizard takes you through the email distribution or web URL launch methods. Once your survey is launched, SurveyMethods allows you to download a QR code that you can use for distributing your survey. A QR code is a 2-dimensional barcode that can be read by most smartphone cameras (e.g. iPhones) or QR […]

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