• SurveyMethods Home
SurveyMethods Knowledge Base
  • SurveyMethods Home

Update Your Payment Method

/Account Management /Billing /Update Your Payment Method
  • April 15, 2020
  • Account Management / Billing

To manage your payment method, first log in to your SurveyMethods account and then navigate to My Account by hovering over the icon at the top right and choosing My Account.

Click on the Billing tab and then click on Change My Credit Card Information & Billing Address.

Update the information as needed and click Save.

If you do not see the “Change My Credit Card” link, you likely paid by check, electronic (ACH) transfer, or wire. Contact SurveyMethods support at smsupport@surveymethods.net to update your payment information or request an invoice.

Tagged: alternate billing contactbillingbilling methodchange billing periodchange subscriptioncheckcheck paymentcredit carddebit cardmanage subscriptionmy accountpay by checkpaymentpayment methodsubscriptionsurveymethodsupdate billing infoupdate credit cardupdate debit card

Related Articles

  • Custom Survey Link (Custom URL) – Create Your Own Link or Host the Survey on Your Domain

  • White-Label Survey (Remove SurveyMethods Branding)

  • View Email Delivery Status

  • How to set up an SMTP Gmail account to allow full Google authorization

  • Allow or Require Users to Upload a File

  • Trigger Your Surveys Remotely via Email

Navigation

  • SurveyMethods Home
  • Enterprise
    • Overview
    • Case Studies
    • Clients
    • Testimonials
  • Pricing
    • Compare All Plans
    • Academic & Non-Profit
  • Resources
    • FAQ
    • News & Insights
    • Privacy Policy
    • Terms of Use

Categories

  • Account Management
  • Analyze Your Survey Results
  • Billing
  • Design Your Survey
  • Event Management
  • Integrations
  • Launch Your Survey
  • Mailing Lists
  • Manage Your Survey
  • Newsletters
  • Polls
  • Survey Settings
  • SurveyMethods Security

Help Topics

  • Points Questions
  • Add Page Logic to Your Survey
  • Survey Welcome Greeting
  • Using Custom Fields in SurveyMethods
  • Results Summary Report
  • Anonymous Surveys
  • Survey Question Types
  • Convert a Report to a Word Document
  • Survey Language Packs
  • Advanced Email Lists
© Copyright 2003-2022 Methods Group LLC. All rights reserved. All product names, logos, and brands are the property of their respective owners.