To comply with international spam rules, every account in SurveyMethods by default has an email list called the Master Opt Out List. This email list contains email addresses for users who have clicked the opt-out link contained in your survey invitation or newsletter. To view or edit the Master Opt Out list, go to the […]
Articles Tagged: launch survey by email
Creating a New Email List
SurveyMethods provides two types of mailing lists – basic email lists and advanced email lists. Basic email lists are simple lists of emails, with no other identifying information, while advanced email lists include an email address along with up to five custom field values. For more information on the two types, view our help articles […]
Using Web URLs with Custom Fields
Custom fields are primarily used with email launches but you can also attach custom fields to responses by appending them to the survey web URL. This feature provides you the flexibility to use the same survey to capture multiple responses with different custom field values from the same respondent. Or you can use a custom […]
Send Emails Through Your Own Email Account with SMTP
SurveyMethods enables you to send survey and event-related invitations, notifications, reminders, and newsletters with your own SMTP server instead of SurveyMethods’ mail servers. This may help the deliverability of your emails and can reduce the risk of your emails getting caught by recipients’ spam filters, especially if your email is being sent within your own […]
Importing Email Lists from Excel
With SurveyMethods, you can create an email list by importing your emails (and custom field values, if applicable) from Excel. To create a new email list from Excel, first go to the mailing lists menu by clicking the “Mailing Lists” link on the main navigation bar. Then click the Create New List button on the […]
Advanced Email Lists
SurveyMethods provides two types of mailing lists – basic email lists and advanced email lists. Advanced email lists are lists of email addresses that include up to 5 custom fields, which are additional information attached to the email that can be used in customizing your email or message display, creating page logic, analyzing your data, […]
Basic Email Lists
SurveyMethods provides two types of mailing lists – basic email lists and advanced email lists. Basic email lists are simple lists of emails, with no other identifying information. To create a new basic email list, first go to the mailing list menu by clicking the “Mailing Lists” link on the main navigation bar. Then click […]
Launch Your Survey by Email
To launch your survey by email, click the launch icon () from the My Surveys page to be taken through the survey launch wizard. You will be taken to the launch menu and can choose to launch via email or to deploy the survey using a web URL. Before you launch your survey, you will […]
Survey Launch Wizard
Once you’ve finished designing your survey and are ready to launch it, you can click the launch icon () from the My Surveys page to be taken through the survey launch wizard. You’ll first be asked to choose one of the two launch methods: Email Deployment Web URL Deployment These methods are not mutually exclusive […]
Setting Up Automatic Reminders for Your Survey
To schedule automatic reminders for your survey invitees, navigate to the survey settings menu by clicking the settings icon () from the My Surveys page. Then click Set Up Automatic Reminders under Survey Communication Properties. To schedule your first reminder, click Create. The wizard will walk you through the remaining steps: Set the date, time […]